Frequently Asked Questions

LynZ is an AI-powered formulation platform for food and beverage R&D teams. It includes a recipe builder with real-time cost modeling, bench trial logging, scale-up calculator, stage-gate project management, quality and compliance tools, and an AI voice assistant — all in one integrated dashboard.

LynZ is built for food scientists, R&D managers, product developers, and formulation teams at beverage and food companies. Whether you're a solo formulator or a team of 50, LynZ scales with your needs.

Most tools in this space are either research chatbots that answer questions or consulting firms that charge six-figure fees. LynZ is a formulation operating system — you build formulas, log trials, model costs, and manage projects directly. Your team owns the process and the data.

Yes. You can manually enter recipes or use our import tools to bring in existing formulas from spreadsheets. We support CSV and Excel imports for ingredient lists, BOMs, and trial data.

LynZ is a responsive web application that works on tablets and mobile browsers. The voice AI is especially useful on mobile — you can log trials and query data hands-free in the lab.

LynZ uses OpenAI's Realtime API for real-time voice interaction. You speak naturally — "Log trial: Brix 11.2, pH 3.8" — and LynZ processes the command, creates the trial record, and confirms. It can also navigate views, query data, and provide formulation guidance.

AI credits are consumed when you use LynZ voice AI, chat, concept generation, or AI-powered features. Basic operations like recipe building, trial logging, and manual data entry don't consume credits. The Starter plan includes 5,000 credits/month.

Yes. LynZ supports PDF export for reports and presentations. Growth and Enterprise plans include API access for programmatic data export. Your data is always yours.

Growth plans include Microsoft 365 integration — Outlook, Teams, SharePoint, Excel, and Calendar. Enterprise plans support custom integrations with ERP systems, IoT sensors, and third-party tools via API.

Enter your credit card via Stripe checkout to start your 14-day free trial. You get full access to the Starter plan with 500 AI credits. You won't be charged until the trial ends. Cancel anytime from your account settings.

Yes. All plans are month-to-month. Cancel from your account settings. Your data remains accessible for 30 days after cancellation.

Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle.

Yes. All data is encrypted at rest and in transit. We use Supabase with row-level security (RLS), and authentication is handled via secure OAuth with support for Microsoft Entra ID and Google Workspace.

Enterprise plans include FSMA 204 compliance features including lot-level traceability, batch documentation, and audit-ready reporting. The FSMA 204 deadline is July 2028.

SSO via Microsoft Entra ID is available on Enterprise plans. Growth plans support standard email/password and OAuth authentication.

Most teams are up and running in under 30 minutes. Create your workspace, add your first recipe, and start logging trials immediately. No installation required — LynZ runs in your browser.

Growth plans include priority onboarding support. Enterprise plans include a dedicated success manager who will help configure your workspace, import data, and train your team.

Absolutely. Most teams transition from Excel-based formulation workflows. You can import ingredient lists, recipes, and trial data from CSV or Excel files.